Privacy Policy

Plan It Packaging Systems Inc.

Effective Date: December 12, 2025

Plan It Packaging Systems Inc. ("Plan It Packaging," "we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at www.planitpackaging.com (the "Website") or interact with our services.

By using our Website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website or services.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Request a free consultation or product demonstration
• Submit a quote request or inquiry through our contact forms
• Subscribe to our newsletter or marketing communications
• Request customer support or technical assistance
• Download our product brochures or catalogs
• Communicate with us via email, telephone, or other channels

This information may include your name, company name, job title, email address, telephone number, mailing address, and details about your packaging needs or business requirements.

Information Collected Automatically

When you visit our Website, we may automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that directed you to our Website
• URL tracking parameters (UTM codes) that identify marketing campaigns, sources, and mediums
• Date and time of your visit

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, consultation requests, and quote requests
• Provide information about our packaging solutions, equipment, and services
• Process and fulfill orders and service requests
• Send newsletters, product updates, and promotional communications (with your consent)
• Provide customer support and technical assistance
• Improve our Website, products, and services
• Analyze Website usage and optimize user experience
• Comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

• Essential Cookies: Required for the Website to function properly and cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our Website by collecting anonymous information.
• Functional Cookies: Remember your preferences and settings to provide a personalized experience.
• Marketing Cookies: Used to deliver relevant advertisements, track marketing campaign effectiveness, and measure the performance of our advertising efforts across different channels and platforms.

URL Tracking Parameters (UTM Tracking)

We use URL tracking parameters, commonly known as UTM codes, to understand how visitors find our Website and measure the effectiveness of our marketing campaigns. These parameters may include information about the traffic source (e.g., search engine, social media, email), marketing medium, campaign name, and specific content or advertisements that led you to our Website. This information is collected automatically when you click on links containing these parameters and is used solely for marketing analytics and optimization purposes.

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect Website functionality.

Third-Party Analytics Tools

We use third-party analytics services, such as Google Analytics, to help us understand Website traffic and usage patterns. These services may collect information about your visits to our Website, including pages viewed, time spent, and how you arrived at our site (including UTM parameters). This data helps us improve our Website and marketing efforts. You can learn more about how Google uses data at www.google.com/policies/privacy/partners, and you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Browser Local Storage and Marketing Attribution

Our Website uses cookies and similar tracking technologies, including browser local storage, to store limited marketing attribution data such as referral sources and campaign parameters. This information helps us understand how users arrive at our Website and evaluate the effectiveness of our marketing efforts.

Marketing attribution data stored in local storage is:

• Non-essential
• Limited to technical referral and campaign information
• Not automatically transmitted to our servers
• Retained for a limited period of time (up to 7 days)
• Used solely for analytics, attribution, and lead-processing purposes

The legal basis for processing this information is our legitimate interest in measuring and improving the performance of our marketing campaigns and Website.

Users may manage or delete stored data at any time through their browser settings. Disabling or clearing certain tracking technologies may affect the consistency of form prefill and attribution data.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business, such as website hosting, email services, CRM systems, and analytics providers. These parties are contractually obligated to protect your information.
• Business Partners: With equipment manufacturers and partners when necessary to fulfill your requests or provide services.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our customers or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission (SSL/TLS encryption), access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Data Portability: Request a copy of your information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.

8. International Data Transfers

Plan It Packaging Systems Inc. is headquartered in Canada. If you are accessing our Website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located. By using our Website, you consent to the transfer of your information to Canada, which may have different data protection laws than your country of residence.

9. Canadian Privacy Law Compliance

Plan It Packaging Systems Inc. complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We are committed to the ten privacy principles outlined in PIPEDA, including accountability, consent, limiting collection, accuracy, safeguards, and individual access to personal information.

10. GDPR / EU Privacy Notice

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, this section provides additional information about your rights under the General Data Protection Regulation (GDPR) and similar data protection laws.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: Where you have given us explicit consent to process your personal data for specific purposes, such as receiving marketing communications.
• Contract Performance: Where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, marketing our products, and ensuring Website security, provided these interests do not override your fundamental rights and freedoms.
• Legal Obligation: Where processing is necessary to comply with applicable laws and regulations.

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request deletion of your personal data under certain circumstances ("right to be forgotten").
• Right to Restriction: You have the right to request restriction of processing of your personal data under certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our processing of your personal data violates applicable data protection laws.

International Data Transfers

As Plan It Packaging Systems Inc. is based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. For transfers to other countries that may not have adequacy decisions, we implement appropriate safeguards such as standard contractual clauses approved by the European Commission.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within one month, though this period may be extended by two additional months for complex requests. We may need to verify your identity before processing your request. There is no fee for exercising your rights unless your request is manifestly unfounded or excessive.

11. Children's Privacy

Our Website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

12. Third-Party Links

Our Website may contain links to third-party websites, including social media platforms (Instagram, LinkedIn, YouTube, Facebook) and partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Effective Date" at the top of this policy and, where appropriate, provide additional notice on our Website. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Plan It Packaging Systems Inc.

Website: www.planitpackaging.com

Phone: 1-866-339-3407

Contact Form: www.planitpackaging.com/contact-us

© 2025 Plan It Packaging Systems Inc. All rights reserved.

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